The hotel architecture captures the essence of Mayan culture with wide spaces and paths adorned with fountains, surrounded by jungle, mangrove swamps and exotic gardens. Facilities include: lobby with 24-hour reception, Internet access fees apply, restaurants, bars, newspaper room, events and function room, transfer between the airport and the hotel, travel agency and wedding facilities. Room service is also available for an extra charge. The hotel is an adult-only hotel and accepts teenagers in the resort from the age of 16 upwards sharing a suite with their parents.