The air-conditioned apartment complex has a lobby with a 24-hour reception, currency exchange facilities and lift access, while further facilities include a TV lounge, games room, restaurant, bar and cafe. Younger guests are sure to enjoy the kids' club and children's playground. For an additional fee, guests may also make use of the laundry service, medical assistance, bicycle hire service and WLAN Internet access. To access the apartments guests need to scale 200 m of stairs. The hotel has a machine to lift and lower suitcases to aid guests when checking in or out.