The front desk staff in the lobby are available 24 hours a day and guests can be given a wake-up call. The hotel offers 18 non-smoking rooms, where guests' four-legged friends can also be accommodated please indicate preference when booking these rooms. Guests can store valuables in the safe at reception. The hotel offers free parking, room and laundry services, and wireless Internet access. Further facilities include a lobby with check-out service, currency exchange facilities, a TV lounge, cafe, restaurant and bicycle hire service. The reception is open 24 hours a day. Check-in is before 11 pm and check-out is by 11 am.