The air-conditioned city hotel features 450 well-appointed guest rooms and suites, including Club Intercontinental floors with a Club Intercontinental lounge and efficient business centre. Guests may make use of the pillarless Grand Ballroom and six elegant multi-function break-out rooms. The hotel's staff aim to offer a warm, friendly, attentive and caring service. Built in 2010, the conference hotel also offers a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom, lift access and a cafe, bar and restaurant. Guests may also take advantage of the WLAN Internet access, room and laundry services fees apply to both and a car park.