Winner of several national awards for Quality and Service', this hotel ranks highest in Tampa on independent traveller sites and in independent surveys. It is air-conditioned and comprises a lobby with a 24-hour reception offering a 24-hour check-out service and a hotel safe. Lift access is provided, and there is a hairdressing salon on-site. Other facilities include an auditorium and kids' club for younger guests. Food and drink are served in the cafe, bar, pub and breakfast and dining rooms. Conference facilities feature and guests can stay connected thanks to the wireless Internet access provided. Room and laundry services are also available, and there is a car park where guests can leave their vehicles. Free ice cream is offered every evening at the hotel.