The city hotel has modern architecture with classic touches. It has 92 spacious rooms overlooking the Valley of Oaxaca and the historical centre. Guests are welcomed in a lobby with 24-hour reception and check-out services. The hotel has a restaurant and bar, as well as a cafe and a disco. There are shops, safe deposit boxes, a foreign currency exchange and a cloakroom. There are meeting rooms for events, wedding facilities as well as a business centre and wireless Internet access fees apply on the premises. There are also facilities for people with different abilities as well as lift access to the upper floors. A mail service, medical service, wake-up service, baby-sitting service, and laundry and dry cleaning services fees apply to the latter are additionally offered. The hotel has 24-hour security as well as parking and transportation.