A total of 205 rooms are available within the air-conditioned hotel; facilities include a foyer with a 24-hour reception desk, a safe, lifts and a currency exchange desk in addition to Internet access, a kids' club, a playground, a childcare service and 24-hour medical assistance. Moreover, there are 5 restaurants to dine in of which 2 are themed Italian and Mexican, 6 bars with a range of special drinks, nightclubs, an events centre, a theatre/ conference hall, a car park, a shopping centre, a laundrette, a travel agency and a car hire service. There is a transfer service to Playa del Carmen.