The hotel offers some of the best views of the Canadian Rockies, along with special packages to suit guests' holiday needs. There are 4 guest room categories to choose from. All 346 guest rooms offer a smoke-free environment. With unmatched style, decor and superb hospitality, the hotel is a very special place to visit for a truly remarkable experience. Guests are welcomed to the hotel in the lobby with its 24-hour reception and check-out services, as well as lift access to the upper floors and a newspaper stand. The hotel cafe, bar and restaurant cater for all guests' dining needs, whereas conference facilities and Internet access fees apply also feature. Room service and a laundry service are offered to all guests, while those arriving by car may leave their vehicle in the hotel car park for an extra fee. This is an AAA/CAA Four Diamond hotel.