The family-friendly hotel offers superior service, extensive guest amenities and is the only hotel in downtown San Antonio that features a private balcony in every room. The premises are air-conditioned and guests are welcomed in a lobby. 24-hour check-out service is available. Facilities include a cloakroom, currency exchange, newspaper stand, breakfast room, conference facilities and lift access. Guests can take advantage of the room and laundry services on offer (additional fees apply to both). Internet access is available and guests who are arriving by car may park their vehicle in the hotel's garage.