The hotel offers unrivalled service and amenities. Guests can enjoy the 277 luxurious hotel suites, complimentary breakfast, a manager's reception each day, and a variety of Jacksonville attractions while staying at the hotel. Guests can challenge themselves in the newly renovated gym, or swim all year round at the hotel's indoor swimming pool. Further facilities available at the air-conditioned hotel include a lobby with hotel safe, lift access, a newspaper stand, breakfast room and room and laundry services (fees apply to both).