The hotel offers several extra services to ensure that clients have a memorable and comfortable stay in the beautiful Canadian Rockies. With 165 guest rooms, the property welcomes guests in a lobby with 24-hour reception and check-out service. Facilities on offer to guests include a hotel safe, currency exchange facilities, lift access, a restaurant, Internet access and a laundry service. Those arriving by car may leave their vehicle in the car park for a fee. The check-in time is 4 pm and check-out is 11 am.